Terms of Service

Overview

This website is operated by Norbvia. Throughout the website, “we,” “us,” and “our” refer to Norbvia. We offer this website, including its information, tools, products, and services, subject to the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing from us, you use our “Service” and agree to these Terms of Service, together with the policies referenced within them. These Terms apply to all website users, including visitors, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree, you should not use our Service.

Our store uses SHOPLINE’s e-commerce platform to offer products and services to you.

Section 1 — Online Store Terms

You must be of legal age to enter into a purchase agreement in your place of residence, or use the website with appropriate authorization from a parent or guardian.

You may not use our website or products for unlawful purposes or violate applicable laws, including intellectual property laws.

You must not transmit viruses, malware, or other harmful code. Violations may result in suspension or termination of access to our Service.

Section 2 — General Conditions

We may refuse or restrict service where permitted by applicable law, including in cases involving suspected fraud, misuse, or violations of these Terms.

You may not reproduce, duplicate, copy, sell, resell, or exploit our website content or Service without our written permission.

Section headings are provided for convenience and do not change the meaning of these Terms.

Section 3 — Website Information

We aim to provide accurate and current information. However, our website may occasionally contain errors or outdated content.

Historical information is provided for reference. We may update website content as needed, subject to applicable legal requirements.

Section 4 — Changes to Services and Prices

Product prices and availability may change. The price applicable to your purchase will be shown at checkout, subject to the error provisions below and applicable law.

We may modify, suspend, or discontinue website features or services. Such changes do not remove obligations relating to existing orders or rights protected by law.

Section 5 — Products

Norbvia offers sleepwear and loungewear, including pajama sets, nightgowns, and plus-size styles. Products may be available exclusively online and in limited quantities.

We aim to display product colors and details accurately. Actual appearance may vary slightly due to lighting, photography, and screen settings.

Sizes, materials, and care instructions vary by product. Please review the individual product description and size guide before ordering.

Returns and exchanges are governed by our Return & Refund Policy, together with any applicable statutory rights.

We may limit order quantities, restrict delivery destinations, or discontinue products where permitted by law.

Section 6 — Orders, Billing, and Account Information

You agree to provide accurate and complete billing, shipping, payment, and contact information and to update account details when necessary.

We may refuse or cancel orders where permitted by law, including orders affected by stock shortages, payment issues, suspected fraud, or significant listing errors.

If an order is changed or canceled, we will notify you using the contact information provided. Any payment collected for canceled items will be refunded.

Please review your order details before completing checkout. If you notice an error, contact us promptly.

Section 7 — Optional Third-Party Tools

Our website may offer tools or services provided by third parties.

These tools are subject to the relevant provider’s terms and policies. Please review those terms before using them.

To the extent permitted by law, we are not responsible for third-party tools beyond our control. New website features may also be subject to these Terms.

Section 8 — Third-Party Links

Our website may contain links to third-party websites that are not operated by Norbvia.

We do not control their content, services, or privacy practices. Please review their terms and policies before using their websites or completing transactions.

Questions about third-party products or services should be directed to the relevant provider.

Section 9 — Reviews, Feedback, and Submissions

You may submit reviews, suggestions, or other content to us. You are responsible for ensuring that your submissions are accurate and that you have the necessary rights to share them.

Submissions must not infringe intellectual property or privacy rights, contain unlawful or abusive material, include malicious code, or misrepresent your identity.

By submitting content for public display, you grant us permission to use, reproduce, format, and display that content in connection with our website and business, subject to applicable law and our Privacy Policy.

We may remove content that violates these Terms. We do not promise compensation for unsolicited ideas or suggestions unless separately agreed in writing.

Section 10 — Personal Information

Our collection and use of personal information are described in our Privacy Policy.

Please review that policy to understand our data practices and the privacy rights available to you.

Section 11 — Errors, Inaccuracies, and Omissions

Our website may occasionally contain errors relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct such errors and, where permitted by law, contact you to resolve or cancel an affected order. If we cancel a paid order, we will refund the payment for the canceled items.

Section 12 — Prohibited Uses

You must not use our website or its content to:

• Commit or encourage unlawful acts.

• Infringe intellectual property or other rights.

• Harass, threaten, abuse, or discriminate against others.

• Submit fraudulent or misleading information.

• Upload malware or interfere with website functionality.

• Collect other people’s personal information without authorization.

• Conduct phishing, spam, or other deceptive activities.

• Bypass security measures or gain unauthorized access.

We may suspend or terminate access in response to violations, subject to applicable law.

Section 13 — Warranties and Liability

We cannot guarantee that website access will always be uninterrupted or error-free.

To the extent permitted by applicable law, website features and optional services are provided on an “as available” basis.

Nothing in these Terms excludes or limits consumer rights, product guarantees, or liabilities that cannot lawfully be excluded or limited, including liability for fraud or other matters protected by applicable law.

To the extent legally permitted, Norbvia is not responsible for indirect or consequential losses arising from use of the website.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify Norbvia against third-party claims and reasonable associated costs arising from your unlawful use of the website, infringement of another party’s rights, or breach of these Terms.

This provision does not apply to losses caused by our own unlawful conduct or override your statutory rights.

Section 15 — Severability

If a provision is found unlawful or unenforceable, it will be limited or removed to the necessary extent. The remaining provisions will continue to apply.

Section 16 — Termination

You may stop using our website at any time.

We may suspend or terminate access where permitted by law if you violate these Terms or misuse our Service.

Termination does not remove obligations relating to existing orders, outstanding payments, refunds, or other rights and responsibilities that continue by law.

Section 17 — Entire Agreement

These Terms and the policies referenced within them govern your use of our website and Service.

Our failure to enforce a provision does not constitute a waiver of that provision.

Nothing in these Terms overrides mandatory legal rights or representations that cannot lawfully be excluded.

Section 18 — Governing Law

These Terms are governed by the laws of [Insert Applicable Jurisdiction], subject to any mandatory consumer protections that apply in your place of residence.

Section 19 — Changes to These Terms

We may update these Terms to reflect changes in our website, services, or legal requirements.

The current version will be available on this page. Where required by law, we will provide notice of material changes.

Changes will not retrospectively remove rights relating to purchases already made.

Section 20 — Contact Information

For questions about these Terms of Service, please contact:

Norbvia Customer Support
Email: contact@mail.norbiva.com